Tag Archives: Connect Pro

Adobe Acrobat Connect Pro with Firefox on Linux

I’m a PMI-certified Project Management Professional. As part of my PMI membership, I have access to Communities of Practice (CoP). Among these, I participate in the Innovation and New Product Development CoP.

We had a webinar today on Design for Innovation in Manufacturing that planned to use an uncommon package, Adobe Acrobat Connect Pro (vs. Go to Meeting or WebEx, etc.) for the meeting. So I tried the typical “test your system’s connection” page with my primary Linux desktop and I get the result that everything else is OK, but fail the “Acrobat Connect add-in test”. The suggested solution is to install the add-in. But of course, none is available for Linux.

So off to my Windows XP virtual machine which I keep for these sorts of situations, and I go through the gymnastics of installing the add-on in Windows and participate in the webinar.

Afterwards, I’m struggling with finding a way to download the presentation slides (which it turns out is impossible – they have to be viewed through another “Adobe Presents” thing and can’t be saved from there). As part of this process, I tried to see whether the slides link would perform differently under Linux.

It doesn’t — it opened the presentation slides right there in FF on Linux as if I was on Windows. OK, that’s interesting. So I try the original webinar URL in Linux, and darn if that doesn’t work the same as well.

So, bottom line:

  • No Adobe Acrobat Connect Pro add-in appears to be required — so why do they make you download it on Windows/Mac?
  • Adobe Acrobat Connect Pro and Adobe Presents works fine on my relatively recent Linux box with Firefox – one less reason to head over to the virtual Windows world.

Update May 2011: Sadly, the above is no longer the case. It appears that Adobe changed something in their Connect Pro application which now makes it unworkable with Linux out of the box. It now requires a higher level of Flash than before, so neither my existing machine nor my new Ubuntu 11.04/Mint 11 release which has that Flash revision will work. The application loads but cannot connect to the meeting room server. They apparently also now have added a download for installing their add-in on Linux (reported to be for hosting meetings), which I have not tried, but others report having no success with that either on the Adobe forums. Note however, that the Adobe Presents application still works (for now, at least).

Update December 2011: I was again able to connect to a PMI webinar via Adobe Connect today on my Linux Mint 11 x64 box, using Firefox 8 and Flash 10.3.162.29 (current Mint default installed versions). The connection process seemed to hang several times in the browser (a prolonged “Waiting for…” in the status bar). In parallel I had connected to the meeting using my Windows XP virtual machine, so I knew it was in process. So I stopped the page load in Mint and then reloaded it, which moved things along. I had to do this a couple of times but was then able to join successfully to get both the audio and meeting materials.